Terms of Service

1. Agreement to Terms

Welcome to Aptivum ("we," "us," or "our"). These Terms of Service ("Terms") govern your use of our assessment platform, websites, and services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.

2. Service Description

Aptivum provides online assessment services designed to evaluate skills, competencies, and career fit within the gaming and entertainment industry. Our Services include:

• Free Snapshot Assessments: Quick skill evaluations with basic reports
• Comprehensive Assessments: Detailed evaluations with extensive analytics
• Organizational Tools: Candidate management and evaluation features
• Reporting & Analytics: Performance insights and industry benchmarking
• Integration Services: API access and third-party integrations

3. User Accounts and Eligibility

3.1 Account Creation

To access certain features of our Services, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security and confidentiality of your login credentials
• Accept responsibility for all activities under your account

3.2 Eligibility

3.3 Organizational Accounts

Organizations using our Services for candidate evaluation must ensure they have appropriate consent and legal authority to invite candidates and process their assessment data.

4. Acceptable Use Policy

4.1 Permitted Uses

You may use our Services for legitimate professional purposes, including:

• Taking assessments to evaluate your skills and competencies
• Evaluating candidates for employment or collaboration opportunities
• Generating reports for professional development purposes
• Benchmarking skills against industry standards

4.2 Prohibited Activities

You agree NOT to:

5. Assessment Integrity

5.1 Honest Participation

To ensure the validity and reliability of our assessments, you agree to:

• Answer all questions honestly and to the best of your ability
• Complete assessments yourself without unauthorized assistance
• Not share, copy, or distribute assessment materials
• Report any technical issues or suspected security breaches

5.2 Content Protection

Our assessment questions, algorithms, and methodologies are proprietary and confidential. You may not reproduce, distribute, or create derivative works based on our assessment content.

6. Payment Terms

6.1 Pricing and Billing

Pricing for our Services is displayed in our platform and may change with notice. Payment terms include:

6.2 Payment Processing

Payments are processed securely through Stripe. By providing payment information, you:

• Represent that you are authorized to use the payment method
• Authorize us to charge the specified amount
• Agree to pay all applicable taxes and fees

6.3 Refunds and Disputes

Refund policies vary by service type. Generally:

• Credit purchases: Refundable within 14 days if unused
• Completed assessments: Generally non-refundable
• Technical issues: Full refund or service credit available

7. Intellectual Property Rights

7.1 Aptivum Property

The Services and all content, features, and functionality are owned by Aptivum and are protected by copyright, trademark, and other intellectual property laws. This includes:

• Assessment questions and methodologies
• Scoring algorithms and analytics
• Software, user interfaces, and designs
• Trademarks, logos, and branding
• Reports and data visualizations

7.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our Services for their intended purposes. This license does not include the right to:

• Modify, copy, or create derivative works
• Reverse engineer or attempt to extract source code
• Redistribute or resell our Services
• Remove or alter proprietary notices

7.3 User-Generated Content

You retain ownership of your assessment responses and profile information. By using our Services, you grant us a license to use this data to:

• Generate your assessment reports and recommendations
• Improve our algorithms and services (in aggregated, anonymized form)
• Provide services to organizations that invited you

8. Disclaimers and Warranties

8.1 Service Availability

While we strive for high availability, our Services are provided "as is" and "as available." We do not guarantee uninterrupted access or error-free operation.

8.2 Assessment Limitations

8.3 Third-Party Services

Our Services may integrate with third-party providers (payment processing, analytics, etc.). We are not responsible for the availability, accuracy, or reliability of these external services.

9. Limitation of Liability

10. Indemnification

You agree to indemnify, defend, and hold harmless Aptivum and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or related to:

• Your use of our Services
• Your violation of these Terms
• Your violation of any third-party rights
• Any content you submit or transmit through our Services

11. Termination

11.1 Termination by You

You may terminate your account at any time by contacting us at support@aptivum.com. Upon termination, you will lose access to your account and data.

11.2 Termination by Us

We may suspend or terminate your access to our Services at any time for:

• Violation of these Terms
• Fraudulent or illegal activity
• Non-payment of fees
• Extended inactivity (12+ months)
• Other reasons at our sole discretion

11.3 Effect of Termination

Upon termination, all rights and licenses granted to you will immediately cease. We may retain certain data as required for legal compliance or legitimate business purposes.

12. Governing Law and Disputes

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Norway, without regard to its conflict of law principles.

12.2 Dispute Resolution

We encourage resolving disputes through direct communication. If you have a concern:

1. Contact us at support@aptivum.com with a detailed description
2. We will work in good faith to resolve the issue within 30 days
3. If unresolved, disputes may be subject to binding arbitration

12.3 Consumer Rights

Nothing in these Terms limits your statutory consumer rights under applicable law. EU consumers retain the right to pursue disputes in their local courts.

13. Changes to Terms

We may modify these Terms from time to time to reflect changes in our Services, legal requirements, or business practices. We will provide notice of material changes through:

• Email notification to registered users
• Prominent notice on our platform
• Updated effective date at the top of these Terms

Continued use of our Services after changes become effective constitutes acceptance of the revised Terms. If you do not agree to changes, you should discontinue using our Services.

14. Miscellaneous

14.1 Entire Agreement

These Terms, together with our Privacy Policy and any additional terms for specific services, constitute the entire agreement between you and Aptivum.

14.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

14.3 No Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce such provision in the future.

14.4 Assignment

You may not assign or transfer your rights under these Terms without our written consent. We may assign our rights and obligations without restriction.

15. Contact Information